Your event – our mission
Event planners rely on a network of professional service providers, for example for technology, catering and decoration. But who takes care of all the participant logistics? This is where the colada Event Office (cEO) comes into play.
Our service covers all aspects of participant management – from invitations to post-event follow-up – all from a single source. This means that you as the organizer have an overview at all times and can concentrate on the success of your event.
Our service portfolio
colada Event Office stands for:
- Individual advice – from the idea to implementation
- Efficient participant management – invitation, check-in, support
- Professional support – before, during and after the event
- Flexible service – you decide which services you take advantage of
We offer proven colada tools combined with comprehensive services.
1st planning phase
Perfect preparation for a smooth process
- Advice from the initial idea to follow-up
- Definition of communication and registration processes
- Design of individual invitations and event websites
- Setting up online guest management systems
Your advantage: All important processes are well thought out and professionally structured right from the start.
2. realization phase
Participant management made easy
- Invitation management with personalized emails
- Production and dispatch of tickets & badges
- Guest hotline for inquiries and support
- Payment processing incl. dunning and invoicing
- Reports and evaluations in real time
Your advantage: Professional support ensures stress-free organization.
3. production (at the event)
On-site support for a smooth process
- Check-in & accreditation with state-of-the-art technology
- Admission control and ticket scanning
- Hostesses & hosts for the perfect reception
- Helpdesk and back office for spontaneous requests
- Sales support for event exhibitors
Your advantage: A professional team ensures a perfect process.
4. follow-up
After the event is before the event
- Thank you letters to guests, speakers and VIPs
- Preparation of guest feedback and statistics
- Integration of participant data in CRM/ERP systems
- Provision of presentations, photos and documents
Your advantage: Professional follow-up ensures long-term success.